|
We choose our hardware based on
quality, reliability, compatibility and the superior support
provided by the manufacturer. This, combined with our almost
20 years of computer and network experience, allows us to provide
the best possible hardware support to all of our clients.
Each of our complete systems use components that are
compatible with all other internal components as well as the
operating system and included software. We update all hardware
drivers on all complete systems and upgrades we install and we
provide links to the latest drivers for each component here on our
site. |
|
Mitronic Solutions provides free phone support for anyone
who calls with a hardware or software problem saving most clients a
service call and/or labor fees. (long distance charges may apply)
We find that the majority of problems are software related stemming from
improper installation, configuration or simply an incompatibility issue
with other software or hardware. Most of these problems can easily
be solved over the phone for free. |
|
|
Software support is generally done
through the manufacturer of the particular software package.
Mitronic Solutions supports all Microsoft software, i.e. Windows,
Office and Works Suites as well as the supporting software for all
hardware included in our complete systems. Our technicians are
certified Microcomputer, Network, Windows and Web Specialists
trained to provide the best software support for our products.
|
|
